Frequently Asked Questions

Account

Can I login with email or phone number?

Yes. You can login using either email or phone number and then verify with OTP for added security.

Account

How do I reset my password?

Use the forgot password page, submit your account identifier, and follow OTP/password reset steps.

Courses

How do I access lessons after payment?

After your payment is verified, enrollment is added automatically and lessons appear in your student dashboard.

Courses

Can I preview course lessons before purchase?

Yes. If a course has free/preview lessons configured, you can view those before buying.

Payments

Which payment methods are supported?

The platform supports configurable manual and gateway-ready payment options from admin settings.

Payments

How long does payment verification take?

Typically verification is completed within business SLA after correct transaction proof is submitted.

Live Class

Are live classes free or paid?

Both models are supported. Some sessions are open to everyone, while some require paid enrollment.

Support

How do I contact support quickly?

You can use contact channels, create a support ticket from dashboard, or check FAQ for instant guidance.